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NEED
AFFORDING UTILITY SERVICES?
Click for assistance
"Ohio should lead with its heart to keep
Ohioans connected to their utility services."
~ Ohio Consumers’ Counsel Bruce Weston
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PUBLIC SERVICE RECOGNITION WEEK
May 1-7, 2022
To Consumers' Counsel staff: Thank you for giving
millions of Ohioans a voice for justice regarding
the price and quality of their utility services!
~ OCC Board Chair Mike Watkins
~ Consumers' Counsel Bruce Weston
~ Deputy Larry Sauer
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BEFORE EARTH DAY 2023:
Repeal the Billion-Dollar Coal Power
Plant Subsidies for AEP, Duke & AES
in House Bill 6
Click for info
Click for info
Support Senate Bill 117
Support House Bill 351
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PUBLIC UTILITIES COMMISSION OPENING
OCC encourages Ohioans with a heart for consumers
to apply for a Public Utilities Commission seat.
Applications for the current opening are due
Thursday, July 20, 2022 at 5 p.m.
Learn More
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ENERGY CHOICE 101:
How to Make Energy Choices Wisely
Ohio consumers should be aware that there can be
greater risks than opportunities for their hard-earned
money when purchasing electricity and natural gas
from energy marketers.
Learn More
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Stay connected during the winter
Energy assistance is available to reconnect or to avoid
disconnection of utilities during the winter.
Learn More
Ohio’s electric and natural gas customers have the opportunity
to use the Winter Reconnect Order during the winter heating
season from Oct. 18, through April 15, to reconnect or to avoid
disconnection of their utilities.
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Two Billion Dollars Up in Smoke
for Natural Gas?
Columbia Gas Update: Consumers have paid $2 billion more
for natural gas from marketers than they would have paid
buying gas through Columbia. Are you paying too much?
Learn More
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FirstEnergy Scandals
07.21.20: U.S. Attorney Files Criminal Complaint
09.08.20: OCC Asks PUCO to Investigate FirstEnergy
07.20.21: U.S. Charges FirstEnergy with Federal Crime -
FirstEnergy Agrees U.S. Can Prove Charge -
FirstEnergy Admits Intention to Bribe Former
PUCO Chair
Unresolved: HB 6 Coal Subsidy Still Not Repealed
06.30.21: HB 128 Partially Repeals HB6
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UTILITY ASSISTANCE AVAILABLE NOW:
• The American Rescue Plan, CARES Act and Consolidated
Appropriations Act Funds Help Ohioans by way of the
Ohio Home Relief Grant;
• The Summer Crisis Program can provide utility bill assistance; and
• Information on these assistance options is available at your local
Community Action Agency.
"Ohio should lead with its heart to keep Ohioans connected to their
utility services." – Ohio Consumers’ Counsel Bruce Weston
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FCC EMERGENCY BROADBAND BENEFIT:
Learn if You Qualify for Internet Service and
Equipment Discounts
FCC LIFELINE:
Learn if you Qualify for
Telephone Service Discounts
FCC INTERNET SPEED TEST:
Check Your Need for Speed
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Utility Bill Payment Help is Available
Learn More
OCC offers information on utility bill payment
assistance, including special programs in response
to the pandemic.
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Conserve energy to help reduce pollution
Learn More
Here are tips for conserving energy and
reducing your utility bills.
End the Ohio's subsidy support for OVEC
pollution by Earth Day 2022!
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Office of the Ohio Consumers' Counsel
2020 Annual Report
View OCC's annual report
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Summer Crisis Assistance
The Summer Crisis Program can provide assistance
to qualifying consumers of Ohio utilities to help pay
an electric bill, repair central air conditioning, and/or
purchase an air conditioner or fan.
Learn More
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Anatomy of a Consumer Rip-Off:
Change to Require Refunds of Improper Utility Charges
Read how consumers have been denied $1.5 billion
in utility refunds since 2009.
Learn More
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Protecting Consumers from Unwanted
Telemarketing and Scams
OCC’s website contains materials instructing consumers
how to avoid being charged for services or enrolled in
programs without their knowledge or approval.
Learn More
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Is your money for natural gas going up in smoke?
Based on recent prices, most consumers can save money
buying natural gas through their utility (Columbia, Dominion,
Duke, Vectren) instead of from an energy marketer.
Learn More
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You don’t have to open your home’s front door when energy marketers
come knocking. And you have the right to contact your electric and
gas utilities to stop them from sharing your personal information with
energy marketers. To protect consumers, the state should ban
door-to-door sales for marketing energy.
Learn More
Help End Door-to-Door Energy Marketing
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